Who we are

This privacy policy outlines how Paws Up Pickup collects, uses, maintains, and discloses information collected from each user of the  https://www.pawsuppickup.com/ website. We recognize that your privacy is important and strive to maintain your privacy.

Information we collect

We collect personal information from you when you fill out a form on our website. The form may require your name, address, email address, phone number, and the source in which you heard about us. We may also collect non-personal information about Users whenever they interact with our website. Non-personal information may include the browser name, the type of computer and technical information about Users’ means of connection to our website, such as operating system and the internet service providers utilized and other similar information.

Your information

We only use your information to improve our site and process the services you request. We will not sell, trade, transfer or otherwise share your information with other outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep your information confidential. We will share your information with our affiliates and franchisees, but only to the extent we require their help in providing services to you. We may also release your information when we believe release is appropriate to comply with the law, enforce our website policies, or protect our or others’ rights, property or safety.

Cookies

We use “cookies” and send them to your computer to identify your browser. Cookies help us compile data about site traffic and site interaction so that we can offer better experiences and tools in the future. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent.

How We Secure Your Information

We take appropriate security measures to protect against unauthorized access to and disclosure of information we collect. We restrict access to information we collect about you to our employees, contractors, agents, affiliates, and franchisees who need to know the information.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

Third Parties that help provide message service

We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Additional Disclosures

Affiliates: We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Questions

If you have questions about this Privacy Policy, you may contact us at hello@pawsuppickup.com